Our Islamic & Ethical Privacy Pledge: At SunnahSpouse, we honor your privacy, modesty (Haya), and trust. We do not sell your personal information, sister photos are never stored publicly, and our platform is engineered with guardian (Wali) oversight and cryptographic verification to maintain complete halal adab.
1. Information We Collect
We collect only the information necessary to provide a safe, respectful, and halal matrimonial matchmaking experience:
- Account information: Email address, password, name, and role (Brother/Sister/Wali/Admin).
- Sister profile data: Display name, age, marital status, city, country, religious practice, education, and lifestyle preferences.
- Wali linking PIN codes: 8-digit secure temporary PIN codes used for guardian verification.
- Interest data: History of interests expressed and matched between sisters and brothers.
- Photos: Brothers may upload photos. Sisters may upload photos (stored privately, never public).
- Wali linking: Wali phone number, passcode, approval status.
- Communication data: Messages, interests expressed, and photo requests.
- Usage data: Login timestamps, last active status, and application preferences.
2. How We Collect Information
We collect personal information through the following touchpoints:
- Directly from you through registration and profile completion.
- Through your interactions with other members (messages, interests).
- Automatically through system logs and essential cookies.
- From third-party authentication providers if used (Apple or Google Login).
3. How We Use Your Information
We use the collected information strictly for operational, safety, and matrimonial matchmaking purposes:
- To provide and maintain our matchmaking services.
- Sister account creation, authentication, and security management.
- Wali linking via secure 8-digit PIN verification.
- Interest matching and connection routing between sisters and brothers.
- To facilitate communication between compatible members.
- To moderate content and ensure community safety.
- To process payments and manage subscriptions via Apple/Google.
- To send essential notifications and platform updates.
- To facilitate Wali approval and sister profile linking.
- To manage photo requests and Wali approval workflows.
4. Information Sharing
We implement strict boundaries regarding profile visibility and photo disclosure:
- Brothers' profiles are visible to registered Walis.
- Sister profiles are visible to registered brothers (without photos).
- Sister interests are shared with her linked Wali.
- Brother profiles are visible to sisters to browse and express interest.
- Sister photos are NEVER stored publicly or displayed on profiles.
- Sister photos are ONLY shared via private chat when Wali explicitly approves a photo request.
- Brothers can request sister photos; Walis approve or decline each request.
- We do not sell your personal information to third parties.
- We may share data with essential service providers (e.g., Firebase for storage, Brevo for emails).
5. Data Storage, Retention, and Automated Deletion Policy
- Secure Cloud Infrastructure: Your data is stored securely on Google Cloud Platform (Firebase) with industry-standard encryption and security measures.
- Data Retention Lifecycle: Personal profile records and communications are retained only as long as your account remains active.
- Self-Serve, Instantaneous & Permanent Deletion: In compliance with Apple App Store Guideline 5.1.1 and Google Play Data Safety requirements, user account and data deletion is 100% self-serve, fully automated, instantaneous, and permanent directly within the application.
- Automated Cascade Cleanup: When an account is deleted, our system immediately executes an automated cascade deletion that wipes all profile information, photos, preferences, direct messages, chaperoned chats, and pairing links from our active databases.
- Dormant Account Policy (Over 1 Year): Accounts exhibiting no login or recorded activity for more than twelve (12) consecutive months (1 year) are identified as dormant. Administrators periodically review and deactivate dormant accounts to uphold strict data minimization principles.
6. Your Rights & How to Permanently Delete Your Account
Members have full data autonomy and can permanently delete their account and associated data directly within the SunnahSpouse app at any time:
In-App Account Deletion Steps:
- Open the SunnahSpouse App: Log into your account on iOS, Android, or Web.
- Navigate to Settings: Tap the 'Settings' tab in the bottom navigation bar (gear icon).
- Select Privacy & Security: From the settings menu, tap 'Privacy & Security'.
- Locate Delete Account: Scroll to the bottom to find the red 'Delete Account' section.
- Confirm Deletion: Tap 'Delete Account', type the word DELETE into the confirmation field, and tap 'Confirm'.
What happens immediately upon deletion:
- Instant Removal: Your profile is immediately removed from match discovery and searches.
- Data Eradication: Your profile information, photos, preferences, and direct messages are permanently purged from our active databases in accordance with our Privacy Policy.
- Subscriptions: If you have an active Google Play or Apple App Store subscription, please remember to cancel your renewal via your device's store settings (App Store / Google Play Store subscriptions), as third-party platform stores manage payment renewals independently of in-app account records.
Uninstalled the App? If you have uninstalled the app and wish to delete your data, you can simply log in at https://app.sunnahspouse.com to execute the exact same in-app deletion without needing to reinstall the mobile app.
- Compliance: We handle personal information in strict compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth), GDPR, and international privacy frameworks.
- Access & Correction: Request access to your stored personal information or correct inaccurate or incomplete details.
- Data Minimization: We collect only data strictly necessary to facilitate dignified matrimonial introductions.
- Sisters may request immediate removal or replacement of any uploaded photo at any time.
- Walis may unlink a sister's profile or withdraw their representation at any time.
- For detailed deletion timelines and policies, refer to our dedicated Account Deletion Page.
7. Strict 18+ Policy, Age Verification, & Child Safety
- Exclusive Adult Platform: SunnahSpouse is strictly intended for individuals aged 18 and older. We do not permit registration, profile listing, or participation by anyone under the age of 18.
- Zero Tolerance: In compliance with the Australian Online Safety Act 2021 (Cth) and the Commonwealth Criminal Code Act 1995 (Cth), any account found or suspected to belong to a minor will be terminated immediately, and all associated profile data removed.
- Age Attestation Audit Logs: When candidates or Walis confirm adult age (18+), our systems record cryptographic audit timestamps to satisfy legal compliance and prevent fraud.
- No Government ID Storage (Data Minimization): In accordance with privacy-by-design principles, we deliberately do NOT collect, scan, or retain government-issued identity cards, driver's licenses, or passports, protecting our users from identity theft and unauthorized data exposure. Verification is enforced through strict 18+ entry gating, guardian (Wali) declarations, community reporting, and proactive moderation.
8. Cookies & Local Security
We use only essential session tokens and encrypted client storage strictly required for authentication, CSRF prevention, and security. We do not use third-party tracking cookies for targeted advertising.
9. Cross-Border Data Disclosures
SunnahSpouse utilizes secure, enterprise-grade cloud infrastructure (Google Cloud / Firebase). By registering, you acknowledge that your data may be processed in secure data centers globally in accordance with Australian Privacy Principle 8.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect technological, operational, or legal developments. Material updates will be communicated through the platform.
11. Contact Us & Privacy Officer
For privacy questions, access requests, or to contact our Australian Privacy Officer, please email:
Australian Privacy Officer — SunnahSpouse
Email: privacy@sunnahspouse.com